We are searching for a results-oriented Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will handle customer inquiries promptly, transfer complex issues to the appropriate team members, and influence in the enhancement of our customer service processes.

The ideal candidate will possess strong communication and interpersonal skills, a dedication to customer satisfaction, and a results-driven mindset. Solid analytical skills and the ability to multitask multiple inquiries simultaneously are also essential.

If you are excited about joining a rewarding environment and making a significant impact on our customers, we encourage you to apply.

Looking for Inbound Chat Analyst in Pune! Become a part of Eclerx

Are you enthusiastic about providing exceptional customer support? Do you have great communication skills? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!

We are a fast-growing company that provides customer care solutions. Our workforce is passionate to delivering outstanding service to our clients.

As an Inbound Chat Analyst, you will be responsible for:

* Providing to customer questions in a timely and helpful manner

* Handling with customer issues

* Maintaining customer history

This is opportunity to join a thriving team and make a real impact. We offer a attractive salary and benefits package.

If you are interested in this role, please submit your resume and cover letter to [email protected] .

Customer Support Specialist Eclerx

At Eclerx, we're seeking a driven and talented Person to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.

Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer read more service, we encourage you to apply!

• Tasks include:
• Promptly respond to customer inquiries via chat.
• Provide clear and concise solutions to customer issues.
• Maintain accurate records of all customer interactions.
• Work together with other departments to resolve complex cases.

Eclerx Pune Is Searching for Talented Inbound Chat Analysts

Eclerx Pune is actively looking for talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.

• The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
• You will resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
• We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.

Submit your application if you are a team player with a excellent work ethic and a desire to make a difference. We offer a attractive compensation package and a dynamic work environment.

Motivating Opportunity for Growth: Inbound Chat Analyst at Eclerx

Are you a driven individual with a talent for customer service? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an outstanding opportunity for you! We are currently seeking a talented Inbound Chat Analyst to join our growing team.

In this role, you will be the first point of contact for our valued customers via live chat. You will address concerns in a timely and professional manner, ensuring a positive customer experience.

• Responsibilities include but are not limited to:
• Providing prompt and efficient responses to customer inquiries.
• Troubleshooting technical issues
• Demonstrating strong communication skills

This is an opportunity to grow your skills in a dynamic environment. We offer a rewarding work culture and the chance to make a genuine difference. If you are ready to take on this fulfilling role, we encourage you to apply!

Launch an Inbound Chat Analyst Career at Eclerx, Pune

Are you a eager individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.

As an Inbound Chat Analyst, you'll be the first point of contact for customers seeking assistance via our online chat platform. You'll provide efficient and constructive solutions to their inquiries, ensuring a positive customer experience.

• Your role will demand communicating with customers in a polite and friendly manner.
• Candidates will also be responsible for addressing a variety of customer questions
• Eclerx offers a stimulating work environment with opportunities for development.